A Consultant Firm for Your Business

Q1. When do you most need to engage a consultant?

When you have a management issue or problem that cannot be solved internally or that it takes too much of your staff's time, effort and attention away from their original tasks. (See common organisation problems shared).

Q2. Is Public Listing or getting ISO certified necessary?

Listing is to gain additional money to implement your Vision. Before listing, there are a lot of efforts and added costs involved. There are monetary risks involved when the listing is not successful or receiving poor response.

Getting certified is an achievement for your company. Again, it takes effort and added cost. More so, you have to maintain or improve on the performance and the standard level. Most cases, it is the maintenance of it that causes many companies to fail to renew.

There are other means of funding your businesses and also getting them internationally recognised for its efforts.

Q3. What can the consultant do for our company?

As a 2nd party, it helps to fuel your companies desire to achieve its Mission and Vision. Some management and staff are very capable in doing so. Other companies require fresh new injection of ideas from an external party who knows and reads a lot of various businesses. Engaging a good consultant is one of the ways to reduce management risks and thus saving lot of future problems later on.

Q4. Is hiring a consultant a guaranteed success?

There are consultants with higher success rates compare to others but there is definitely no guarantees in life and in business. Success depends on many factors which include timing, resources, staff, management, you and me.

Do forward your other questions to mienspg@gmail.com

Organisational Shared Problems

1. Management knows the problem but do not know what the real root-cause is or what is needed to solve the problem.

2. Lots of ideas from executives but stuck at implementing them. Need more capable people to do implementation of plan instead of so much planning. Require wider experience people in handling things than to have the staff depending on owner(s) to teach them what to do.

3. Staff needed constant training to have a more professional outlook and right attitude especially in customer-handling. Staff are affected by personal mood, boss-worker relationship, require discipline, motivation, independent and be passionate about the things they do.

4. Staff unable to implement item (2) and decided to keep best ideas. Some set up rival companies.

5. Only 3 out of 10 Objectives set out in 90 days which stops company from growing faster or better. Other competitors are speeding up.

Advisory and Consulting Practices

We focus on two main categories of businesses:

The Growing Business.

The Expanding Business.

The Growing Business

For the growing business category, we generally advise on:

1. growing in terms of bottom-line and profitability.

2. growing in terms of hierarchy of people in an organisation- by adding layers of staff from general staff, supervisors, to middle-managers, top managers and the directors.

For growing business we will also provide advise whether to adopt growing strategies, stability strategies or retrenchment strategies.

The Expanding Business

For the expanding business category, we generally advise on:

1. wide expansion of business units, branches, outlets by using current business structure, business model and target market.

2. wide expansion of business unit, product lines, new launching and events.

Our Tasks and Obligations

Our tasks are to ensure that our clients are to receive quality, on-time professional advice that would greatly assist on business growth and improvements, leading the clients towards achieving their Vision and Mission of the businesses.The business practice that we provide include:·

General Business Advisory

• General Business Audit·
• Strategic Planning and Advisory·
• Retail Marketing Plan.
• Business Plan*
• Monthly Management Reporting.
• Specific Issues Reports

* Business Plan for purposes of financing, distributorship, corporate direction, cash-flow planning, valuation of businesses for mergers & acquisitions and reporting to stakeholders.

Document Control

• Business Communication Strategies·
• Quality Standard Operating Procedures - Drafting, Review & Revision Services.
• Legal Document Drafting Services.

Customised Trainings

• Retail and Sales Training.

Special Projects

• Retail and Sales Audit inclusive of Customer Satisfaction Surveys.
• ISO 9001 Quality Management Systems Consulting.
• Project-based Implementation and Consulting.

Retainers Services

• Quality Annual Surveillance.

Our Overall Services include:

ж Company Policy ж Corporate Culture & Beliefs ж Business Analysis ж Key Staff Interviews ж Performance Review ж Special Audit ж Salary Scale Adjustments ж Mystery Shopping ж Change Management ж Business Plans ж Site Hunt ж Contingency Plan ж Succession Plan ж Image Makeover ж Staff Counselling ж Events Planning & Road-shows ж Staff Insurance ж Corporate Image ж Quality Awards & Top Industries Awards ж Taglines & Slogans ж